Verification Disclosure
Important Notice
Verification does not guarantee safety or successful transactions.While we verify user identities, we cannot guarantee the quality of items, the honesty of users, or the outcome of transactions. Users transact at their own risk.
What Our Verification Process Confirms
Our verification process confirms the following information:
- Identity Verification: The user has provided valid government-issued identification
- Address Verification: The user has provided proof of their current address
- Profile Completion: The user has completed their profile with basic information
- Email Verification: The user has confirmed their email address
- Phone Verification: The user has verified their phone number (if provided)
What Verification Does NOT Guarantee
Important: Our verification process does NOT guarantee:
- Item Quality: The quality, condition, or authenticity of items being sold
- User Honesty: That users will be honest in their dealings or descriptions
- Transaction Success: That transactions will be completed successfully
- Item Delivery: That items will be delivered as promised
- Payment Security: That payments will be secure or refunded if issues arise
- Legal Compliance: That users will comply with all applicable laws
- Future Behavior: That verified users will not engage in fraudulent activities
Trust Rating System
Our trust rating system is based on various factors including:
- Profile completion percentage
- Number of successful transactions
- User reviews and ratings
- Account age and activity
- Verification status
Note: Trust ratings are based on user-reported data and may not reflect the current reliability of a user. Always exercise caution and use your own judgment when transacting.
Your Responsibilities
As a user of our platform, you are responsible for:
- Due Diligence: Researching sellers and items before making purchases
- Safe Transactions: Using safe payment methods and meeting in secure locations
- Verification: Verifying item condition and authenticity in person when possible
- Communication: Clearly communicating expectations and requirements
- Documentation: Keeping records of transactions and communications
- Reporting: Reporting suspicious or fraudulent activities
Risk Disclaimer
By using our platform, you acknowledge that:
- All transactions are conducted at your own risk
- We are not responsible for any losses, damages, or disputes
- Verification does not eliminate the need for caution and common sense
- You should always verify items and users independently
- We may assist with disputes but are not liable for outcomes
- If you are the victim of a scam or fraud, you should report the incident to the police. If law enforcement contacts us as part of an official investigation, we may provide relevant documents or information to assist with the investigation. We are not a party to transactions between users and do not mediate or resolve disputes, but we will cooperate with authorities as required by law.
Best Practices for Safe Transactions
✅ Do's
- Meet in public, well-lit locations
- Inspect items thoroughly before purchasing
- Use secure payment methods when possible
- Keep all transaction records
- Trust your instincts - if something seems off, walk away
- Report suspicious behavior immediately
❌ Don'ts
- Don't meet in isolated or unsafe locations
- Don't pay before seeing the item
- Don't share personal financial information
- Don't ignore red flags or pressure tactics
- Don't assume verification guarantees safety
- Don't hesitate to cancel suspicious transactions
Need Help?
If you have questions about our verification process or need assistance with a transaction:
General Support: support@marketplace.com
Report Fraud: fraud@marketplace.com
Verification Issues: verification@marketplace.com
By using our platform, you acknowledge that you have read and understood this Verification Disclosure and agree to transact at your own risk.