Help Center

Welcome to our Help Center! Find answers to common questions about accounts, listings, buying, selling, and using our marketplace platform. If you can't find what you're looking for, scroll to the bottom for contact information.

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Still Need Help?

If you didn't find the answer to your question, please reach out to our support team. We're here to help!

Email: info@dealio.org.za

Response time: We typically respond to inquiries within 24-48 hours during business days.

For legal information, visit our Privacy Policy and Terms of Use.

Help Center

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What types of accounts can I create?

How do I verify my account?

Can I delete my account?

How do I change my password?

What are listing limits?

How do I create a listing?

What items can I list?

How do I mark an item as sold?

Can I edit a listing after posting?

What is a business account?

Do I need a subscription for my business account?

What happens when my business subscription expires?

How do I invite team members to my business?

What are the different team roles?

Can team members be removed from a business?

How do I contact a seller?

How are transactions handled?

What should I do if I'm scammed?

Can I dispute a transaction?

Why do I need to verify my identity?

How is my personal information protected?

What should I do to stay safe?

What happens if I violate the Terms of Use?

What payment methods do you accept?

How do I manage my subscription?

Can I get a refund?

Why can't I upload photos to my listing?

I forgot my password. How do I reset it?

Why am I seeing an error message?

Still Need Help?