Terms of Use

1. Introduction

Welcome to our marketplace platform. These Terms of Use govern your use of our service and constitute a legally binding agreement between you and our platform. By accessing or using our service, you agree to be bound by these terms.

2. Our Role as a Facilitator

Important: We operate as a marketplace facilitator, not as a seller. Our role is to provide a platform where users can connect to buy and sell items.

• We do not own, sell, or take possession of any items listed on our platform
• We do not guarantee the quality, safety, or authenticity of any items
• We do not handle payments or shipping between users
• We are not responsible for the delivery or condition of items

3. User Responsibilities

As a user of our platform, you agree to:

• Provide accurate and truthful information in your listings and profile
• Comply with all applicable laws and regulations
• Not list prohibited, illegal, or counterfeit items
• Not engage in fraudulent activities or misrepresentation
• Respect other users and their property
• Handle transactions safely and responsibly
• Report suspicious or illegal activities

4. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension or termination:

• Fraud, scams, or deceptive practices
• Using fake identification or impersonating others
• Listing counterfeit or stolen items
• Harassment, threats, or abusive behavior
• Spam, unsolicited advertising, or mass messaging
• Attempting to circumvent our verification systems
• Violating intellectual property rights
• Any illegal activities or violations of applicable laws

5. No Warranties and Disclaimers

Important Disclaimers:

• We make no warranties about the quality, safety, or authenticity of items
• We do not guarantee that items will be delivered or in the described condition
• We are not responsible for any losses, damages, or injuries resulting from transactions
• Users transact at their own risk
• We do not verify the accuracy of user-provided information

6. Limitation of Liability

To the maximum extent permitted by law, our platform shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from user transactions or interactions
• Security breaches or unauthorized access to user data
• Service interruptions or technical issues
• Any losses or damages resulting from scams or fraudulent activity. In the event of a scam, your recourse is to report the matter to law enforcement. Our role is limited to cooperating with authorities if contacted as part of an official investigation.

Our total liability shall not exceed the amount you paid for our services in the twelve months preceding the claim.

7. Dispute Resolution

User Disputes: We may assist in resolving disputes between users, but we are not obligated to do so and are not liable for any resolution outcomes. If you believe you have been the victim of a scam or fraud, you should report the incident to the police. If law enforcement contacts us as part of an official investigation, we may provide relevant documents or information to assist with the investigation. We are not a party to transactions between users and do not mediate or resolve disputes, but we will cooperate with authorities as required by law.

• Users are responsible for resolving their own disputes
• We may provide tools and guidelines for dispute resolution
• Our involvement in disputes is at our sole discretion
• We may suspend or terminate accounts involved in unresolved disputes

8. Account Termination

We reserve the right to suspend or terminate accounts for:

• Violation of these Terms of Use
• Fraudulent or illegal activities
• Repeated complaints from other users
• Providing false or misleading information
• Any other reason at our sole discretion

9. Changes to Terms

We may update these Terms of Use from time to time. We will notify users of significant changes via email or through our platform. Continued use of our service after changes constitutes acceptance of the new terms.

10. Contact Information

If you have questions about these Terms of Use, please contact us at: legal@marketplace.com